R.A.S. – Remote Assistance Software

Specially designed by the team of 3D Business engineers, the exclusive R.A.S. Remote Assistance Software enables comprehensive 360-degree support to best support you throughout your workflow.

In fact, R.A.S. is automatically installed in every 3D Business printer and facilitates immediate diagnostic, troubleshooting and printing support interventions. Our experts will get back to you quickly.

Discover the benefits of our different technical assistance plans . You can continue your work at any time; we will take care of the rest.

Learn about our Assistance plans

Installation of Software to monitor job and printer functionality.

  • R.A.S. Installation.

  • Priority Care.

  • Remote Support

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Priority Call with trained technician and resolution via remote Video/Desktop and Augmented Reality App.

  • R.A.S. Installation.

  • Priority Care.

  • Remote Support

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Email with our experts for support and diagnostics and health analysis of the 3D printer.

  • R.A.S. Installation.

  • Remote Support

  • Priority Care.

Contact us

We are available: Monday – Friday | 09:00 – 18:00


On holidays, support may be subject to delays.